We are happy to announce that our new Pro Member Site and ordering system is officially LIVE! The new features will greatly improve the customer experience and overall efficiency of our company. It will now be easier to send orders, find information, manage your account, and much more.
Here’s what you need to know.
Existing Pro Members
If you previously had a pro member account with us, you can log in with your existing ID and password. Upon logging in, you must update your information by going to “MY ACCOUNT” and filling out all of the required fields. Otherwise, you will have an incomplete account and won’t be able to order.
*If do not know your ID and password, please email [email protected] for assistance
New/Recent Member Sign-ups
If you are a photographer that sent us information for a new account over the last two weeks while our pro member site was down, you were added to our mailing list and stored in our old system, but your account was NOT completed. Please sign up for a NEW ACCOUNT and you will be approved within 1 business day. Sorry for the inconvenience.
New Ordering System
Along with the new Pro Member Site is a brand new ordering system to help makes things easier for you! To launch the new system, simply click “NEW ORDER” at the top of the screen. It is a simple step-by-step process that allows you to easily order the Soho, Fine Art, Essex, Bowery, Stitched Bowery, Roma, and Ventura albums! It is still a work in progress and you will continuously see improvements and added products/features. We greatly appreciate any early adopters and those that will kindly report any bugs or issues when encountered. Lastly, please know that your order is not charged upon ordering. If there are any errors, mistakes, or missing options, the order can always be revised.
ROES and FTP are both still available options of sending your order to us as well and can be found upon logging in.
